Demand Information - Demand Detroit

Keeping Our Customers Informed and Connected

Welcome, you have come to the source for product news, plant information, industry topics and just about anything going on within the Detroit™ brand.

Detroit Connect Portal to Deliver More Data to Fleets
Greg Treinen
Since 2011, Detroit™ Connect Virtual Technician℠ has led the way in delivering quick, actionable engine and aftertreatment fault diagnosis information to fleet customers. Virtual Technician alerts fleets when an engine fault occurs. The system interprets the fault code and sends an automated email to the fleet advising the proper course of action. If it is a severe fault – “Service Now” – event, an expert at the Detroit Customer Support Center sends a follow up email within 30 minutes with a more thorough assessment about what is causing the problem with their Detroit engine, what parts are recommended to fix the problem, and where to find nearby service locations with those parts. Read More
Detroit-Powered Boom Truck Raises Money for Diabetes
Pam Esshaki
More than a year ago, we announced that our entire portfolio of model-year 2013 engines were fully compliant with Greenhouse Gas 2014 (GHG14) regulations from the EPA and NHTSA. This meant that we were certified a full year in front ahead of the mandate, which went into effect in 2014. Read More
Visualize Detroit at 2016 World of Concrete in Vegas
Greg Gusko
Last week, the Detroit™ team joined Freightliner and Western Star in Las Vegas, Nevada for the 2016 World of Concrete. This year’s Detroit presence was seen inside the Freightliner booth under the hood of many trucks, including a 114SD Set Forward Axle Tri-Drive equipped with the 470 HP Detroit™ DD13® engine and Detroit Connect Virtual Technician Remote Diagnostics System. Read More
Antoine Weston and Mentoring Youth Network
Kim Berg
Not only do our workers make the finest engines, axles and transmissions in the world, they also find time to help the communities in which they live and work. Read More
Saying Goodbye to an Amazing Year
Kelly Gedert
Well, this has been quite a year, hasn’t it? As the history of Detroit is written, 2015 will go down as one of the company’s most momentous years. Read More
Detroit Employees Bring the Holidays to Local School
Kim Berg
While Detroit is best known for vehicle manufacturing, the city also produces entertainers at an assembly line pace. Detroit has had a very good year and I’m proud of the work we’ve done in the plant and for our customers. It’s wonderful to see that, despite everything we have going on, we haven’t forgotten the needy in the community around us. Read More
The Road Ahead
Greg Gusko
This week we embark on the largest heavy-duty trucking event in the world – the Mid-America Trucking Show (MATS) in Louisville, Ky. – and we’re excited to showcase our most innovative solutions! MATS is more than a tradeshow. From face-to-face meetings between industry representatives and trucking professionals, to product launches and important industry announcements, MATS is the place to be if you do any kind of business in the trucking industry. Read More
Turning Experience into Practice
Brad Williamson
Recently, we attended the ATA Technology & Maintenance Council's Annual Meeting and Transportation Technology Exhibition (TMC) in Nashville, Tenn. The theme for the event was “Turning Experience into Practice,” and brought together many of the top companies and names in the industry. Read More
Embracing GHG14
Ed Byk
More than a year ago, we announced that our entire portfolio of model-year 2013 engines were fully compliant with Greenhouse Gas 2014 (GHG14) regulations from the EPA and NHTSA. This meant that we were certified a full year in front ahead of the mandate, which went into effect in 2014. Read More
Virtual Technician™ Honored with Award
Brad Williamson
The Detroit team recently attended the Connected World Conference in Chicago, where our Virtual Technician™ On Board Diagnostic System was recognized with a Silver Award in the Remote Diagnostics category, together with our partners AT&T and Zonar Systems. Read More

DDCSN

DDCSN serves as both a public customer website and secure service portal to access DETROIT branded product service and parts information, tools, training, and more. Here you can access a wide range of product literature such as operator mauals, warranty booklets, and even service bulletins. You can also find parts catalogs, sales and marketing programs, webinars, and much more.

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DTNA Connect Portal

DTNA Connect is the starting point for working with all brands and franchises that fall under the Daimler Trucks North America umbrella: Detroit, Thomas Built Buses, SelecTrucks, Sterling, Freightliner, and Western Star. Here, you can access the full spectrum of online applications, resources and tools you need. Whether you use DTNA online resources to complete repairs, purchase parts, submit warranty claims, spec new vehicles or track the status of your truck orders, DTNAConnect streamlines the tasks and activities that are part of your daily work routine.

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