Demand Information - Demand Detroit®

Keeping Our Customers Informed and Connected

Welcome, you have come to the source for product news, plant information, industry topics and just about anything going on within the Detroit® brand.

SEP Program Improves Energy Performance and Increases Savings
At Detroit, we have an obsession with efficiency. While it’s obvious in our fuel-efficient engines, versatile transmissions and easily serviceable axles, it applies just as much to our manufacturing processes. So when our one and only Redford, MI plant earned its Platinum SEP (Superior Energy Performance) certification from the US Department of Energy, it was proof that our hard work was being noticed. Read More
Building Lives One Step at a Time
The Detroit team is unrivaled at making industry-leading engines, axles and transmissions. This past week, we banded together for an even greater cause: national heart health awareness. On May 14, nearly 60 Detroit employees met at GM headquarters and West Riverfront Park for the American Heart Association’s 2016 Metro Detroit Heart Walk. Read More
From 2-Stroke to Today
Since our Redford plant opened in 1938, Detroit has been at the forefront of diesel innovation. Now more than 75 years long, our timeline features iconic engines, some of which changed the course of history. From 1938 to 2016, let’s explore the legacy of Detroit power. With world war approaching, the U.S. military required an engine suited for tanks, landing crafts, road building equipment, power generation and more. Read More
Connie Bobbitt and the Chaplaincy Council
Connie Bobbitt is a problem solver here at Detroit. As coordinator of the chaplaincy council for UAW Region 1A, Bobbitt provides union members, salary employees and contract workers with an empathetic ear and, more importantly, with the internal or external resources to help them through their crisis. Read More
Detroit Connect Portal to Deliver More Data to Fleets
Since 2011, Detroit™ Connect Virtual Technician℠ has led the way in delivering quick, actionable engine and aftertreatment fault diagnosis information to fleet customers. Virtual Technician alerts fleets when an engine fault occurs. The system interprets the fault code and sends an automated email to the fleet advising the proper course of action. If it is a severe fault – “Service Now” – event, an expert at the Detroit Customer Support Center sends a follow up email within 30 minutes with a more thorough assessment about what is causing the problem with their Detroit engine, what parts are recommended to fix the problem, and where to find nearby service locations with those parts. Read More
Detroit-Powered Boom Truck Raises Money for Diabetes
More than a year ago, we announced that our entire portfolio of model-year 2013 engines were fully compliant with Greenhouse Gas 2014 (GHG14) regulations from the EPA and NHTSA. This meant that we were certified a full year in front ahead of the mandate, which went into effect in 2014. Read More
Visualize Detroit at 2016 World of Concrete in Vegas
Last week, the Detroit™ team joined Freightliner and Western Star in Las Vegas, Nevada for the 2016 World of Concrete. This year’s Detroit presence was seen inside the Freightliner booth under the hood of many trucks, including a 114SD Set Forward Axle Tri-Drive equipped with the 470 HP Detroit™ DD13® engine and Detroit Connect Virtual Technician Remote Diagnostics System. Read More
Antoine Weston and Mentoring Youth Network
Not only do our workers make the finest engines, axles and transmissions in the world, they also find time to help the communities in which they live and work. Read More
Saying Goodbye to an Amazing Year
Well, this has been quite a year, hasn’t it? As the history of Detroit is written, 2015 will go down as one of the company’s most momentous years. Read More
Detroit Employees Bring the Holidays to Local School
While Detroit is best known for vehicle manufacturing, the city also produces entertainers at an assembly line pace. Detroit has had a very good year and I’m proud of the work we’ve done in the plant and for our customers. It’s wonderful to see that, despite everything we have going on, we haven’t forgotten the needy in the community around us. Read More

Detroit Connect Portal

The Detroit™ Connect portal is easy-to-use, one-stop-shop for all vehicle performance data gathered, transmitted and analyzed by Detroit Connect.  The portal gives you access to insights delivered by  Detroit Connect Virtual Technician℠. The Detroit Connect portal will also give you access to new features, such as Remote Updates, and Analytics, available late 2017.

Detroit connect portal login


All DDCSN content has been migrated to our DTNAConnect web portal. All information previously on the DDCSN is now on DTNAConnect. We have created a quick reference guide to help you locate the migrated content on DTNAConnect. Existing DDCSN login credentials will also work with DTNAConnect. Please work with your security administrators for login or content issues. If you do encounter any technical issues, please contact the Software Support Center at 855-639-8680 or


DTNA Connect Portal

DTNA Connect is the starting point for working with all brands and franchises that fall under the Daimler Trucks North America umbrella: Detroit, Thomas Built Buses, SelecTrucks, Sterling, Freightliner, and Western Star. Here, you can access the full spectrum of online applications, resources and tools you need. Whether you use DTNA online resources to complete repairs, purchase parts, submit warranty claims, spec new vehicles or track the status of your truck orders, DTNAConnect streamlines the tasks and activities that are part of your daily work routine.

DTNA Connect Portal Login