Detroit Aligns with AT&T, Microsoft to Deliver Enhanced Connectivity Services

Contact: david.giroux@daimler.com      

LAS VEGAS – Oct. 3, 2016 – Detroit Diesel Corporation, a subsidiary of Daimler Trucks North America (DTNA), today announced collaborations with AT&T and Microsoft Corp. to deliver enhancements to its Detroit Connect suite of connected vehicle services.  AT&T will provide Internet of Things connectivity for the new Detroit Connect Truck Data Center platform. Exclusive to the new Freightliner Cascadia®, the platform features communications hardware that will deliver new capabilities for Detroit Connect, including Detroit Connect Remote Updates, which enables over-the-air engine programming and powertrain electronic firmware update capabilities for customers, as well as the ability to integrate third-party telematics applications. Microsoft will support all Detroit Connect services with the Microsoft Azure cloud platform.

“Our collaboration with technology leaders such as AT&T and Microsoft further enhance our ability to provide advanced connected vehicle solutions that will deliver vehicle performance insights and update capabilities to our customers,” said Matt Pfaffenbach, director, connectivity for Daimler Trucks North America. “With the enhancements to Detroit Connect, we’re able to deepen the connection between our customers and their vehicles more than ever before.”

“Daimler Trucks North America is an industry leader in innovative solutions and represents more than 40 percent of the long-haul trucking market in the U.S. and Canada,” said Chris Penrose, senior vice president, Internet of Things Solutions, AT&T. “The Detroit Connect platform is a prime example of how Internet of Things connectivity can improve efficiency, safety and performance in connected vehicles. We look forward to providing our global connected vehicle expertise and IoT solutions for these trucks.”

The connectivity platform will be available with start-of-production of the new Freightliner Cascadia in January 2017.  A five-year standard base package, including Detroit Connect Virtual Technicianremote diagnostic service, access to the new Detroit Connect portal, and later in 2017, Remote Updates and third-party application integration.

Detroit has collaborated with Microsoft to establish a new cloud-based back office environment for all Detroit Connect services, including the new features, such as Detroit Connect Remote Updates, enabled by the new Truck Data Center connectivity platform. The Microsoft Azure cloud platform helps process greater amounts of vehicle performance data and delivers it reliably and more securely to our customers.   

“Today’s massive digital transformation of the automotive industry can open up many new opportunities for freightliners. The power of increased connectivity and the Microsoft Azure cloud platform will allow Detroit to deliver context-specific insights from vast networks of data and enhance the reliability, richness and convenience of their services for customers,” said Sanjay Ravi, managing director, Worldwide Discrete Manufacturing, Enterprise and Partner Group, Microsoft.

Added Pfaffenbach: “We’re excited about the powerful impact that AT&T and Microsoft will have on our Detroit Connect Truck Data Center platform, and the positive business implications this will have for our customers.”

For more information, go to www.DemandDetroit.com/Connect.

Detroit offers a complete line of heavy-duty diesel engines, axles, transmissions, safety systems and connected vehicle services for the commercial transportation industry in both the on-highway and vocational markets. Detroit products are sold and serviced through a network of hundreds of locations throughout North America. For more information, or to locate the nearest Detroit location, visit DemandDetroit.com. Detroit is a brand of Detroit Diesel Corporation, a subsidiary of Daimler Trucks North America.

 

Detroit Connect Portal

The Detroit™ Connect portal is easy-to-use, one-stop-shop for all vehicle performance data gathered, transmitted and analyzed by Detroit Connect.  The portal gives you access to insights delivered by  Detroit Connect Virtual Technician℠. The Detroit Connect portal will also give you access to new features, such as Remote Updates, and Analytics, available late 2017.

Detroit connect portal login

DDCSN

DDCSN serves as both a public customer website and secure service portal to access DETROIT branded product service and parts information, tools, training, and more. Here you can access a wide range of product literature such as operator mauals, warranty booklets, and even service bulletins. You can also find parts catalogs, sales and marketing programs, webinars, and much more.

DDCSN Login

DTNA Connect Portal

DTNA Connect is the starting point for working with all brands and franchises that fall under the Daimler Trucks North America umbrella: Detroit, Thomas Built Buses, SelecTrucks, Sterling, Freightliner, and Western Star. Here, you can access the full spectrum of online applications, resources and tools you need. Whether you use DTNA online resources to complete repairs, purchase parts, submit warranty claims, spec new vehicles or track the status of your truck orders, DTNAConnect streamlines the tasks and activities that are part of your daily work routine.

DTNA Connect Portal Login