Additional Services, Enhanced Technology Part of Detroit Connect Platform for New Freightliner Cascadia

Contact: david.giroux@daimler.com     

COLORADO SPRINGS, COLO. – September 1, 2016 – Detroit has introduced a proprietary connectivity platform exclusively for the new Freightliner Cascadia®. The platform features new vehicle communications hardware that will facilitate new Detroit Connect services to deliver customers deeper insights into their fleets’ fuel efficiency and safety performance as well as enable over-the-air powertrain programming capabilities.  The Detroit Connect platform also features technology that will enable integration of third-party telematics applications.    

The introduction of over-the-air capabilities, Detroit Connect Remote Updates, gives customers the ability to perform remote engine parameter updates, and receive Detroit-initiated engine and other powertrain electronic controller firmware updates. Remote Updates improves customers’ uptime by reducing the need to stop and physically connect the vehicle at a service center to make engine performance-enhancing parameter adjustments. Remote Updates and third-party application integration will be available during the second half of 2017. 

A five-year standard base package, includes Detroit Connect Virtual Technicianremote diagnostic service access to the new Detroit Connect portal, and later in 2017, Remote Updates and third-party application integration. Detroit Connect Analytics fuel efficiency and safety upgrade packages will also be available as an option with the new connectivity platform.

“Daimler Trucks North America’s investment in developing the new connectivity platform will deliver benefits for many years to come,” said Matt Pfaffenbach, director, connectivity for Daimler Trucks North America. “The connected vehicle will have a meaningful impact on how our customers do business.”

For more information, go to www.DemandDetroit.com/Connect.

Detroit offers a complete line of heavy-duty diesel engines, axles, transmissions, safety systems and connected vehicle services for the commercial transportation industry in both the on-highway and vocational markets. Detroit products are sold and serviced through a network of hundreds of locations throughout North America. For more information, or to locate the nearest Detroit location, visit DemandDetroit.com. Detroit is a brand of Detroit Diesel Corporation, a subsidiary of Daimler Trucks North America.

Detroit Connect Portal

The Detroit™ Connect portal is easy-to-use, one-stop-shop for all vehicle performance data gathered, transmitted and analyzed by Detroit Connect.  The portal gives you access to insights delivered by  Detroit Connect Virtual Technician℠. The Detroit Connect portal will also give you access to new features, such as Remote Updates, and Analytics, available late 2017.

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DDCSN

DDCSN serves as both a public customer website and secure service portal to access DETROIT branded product service and parts information, tools, training, and more. Here you can access a wide range of product literature such as operator mauals, warranty booklets, and even service bulletins. You can also find parts catalogs, sales and marketing programs, webinars, and much more.

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DTNA Connect Portal

DTNA Connect is the starting point for working with all brands and franchises that fall under the Daimler Trucks North America umbrella: Detroit, Thomas Built Buses, SelecTrucks, Sterling, Freightliner, and Western Star. Here, you can access the full spectrum of online applications, resources and tools you need. Whether you use DTNA online resources to complete repairs, purchase parts, submit warranty claims, spec new vehicles or track the status of your truck orders, DTNAConnect streamlines the tasks and activities that are part of your daily work routine.

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