Detroit™ engine and axles owners enjoy comprehensive warranty coverage, including a fast, hassle-free process and expedited parts and service for critical downtime situations.
Engine Service Warranties
Front Steer Axles Warranty
For the front steer axle, warranty coverage includes the I-beam, steering knuckles, spindles, kingpins, kingpin bearings and steering arms. Detroit allows 100% warranty coverage of all knuckle parts, including the kingpin. Progressive damage is also covered. Front axles are covered for up to 5 years/750,000 miles for on-highway applications.
Rear Axles Warranty
Warranty coverage includes the axle housing, carrier assembly, inter-axle differential, axle shafts, gaskets and seals. Detroit offers a standard 5-year/750,000 mile warranty on Class 8 on-highway applications when synthetic lube is installed.
The Detroit transmission comes with the following standard warranty: DT12 GCW greater than 110,000 lbs.: 5 years / 500,000 miles; DT12 GCW less than or equal to 110,000 lbs.: 5 years / 750,000 miles. The standard warranty on the clutch is 3 years / 350,000 miles. See warranty parchment for exclusions.
There are other applications that cover other warranty coverages. Please consult with your local service location for exact warranty parchment details. The coverages listed above pertain to customers in U.S., Canada and Mexico except where noted.
Detroit’s extended engine service coverage covers tomorrow’s costs at today’s pricing. After reviewing your base warranty coverage, consider extended service coverage for protection on engine systems and components that fit your needs and application.
Multiple time and distances are available for up to 6 years/600,000 miles for on-highway or 7 years/250,000 miles for vocational coverage.
After your base warranty ends, you will be able to count on extended service coverage
to control your out-of-pocket repair costs making your business expenses more predictable.
Detroit Extended Coverage is also available for the DT12 transmission, DT12 clutch, Detroit™
axles and used Detroit™ engines.
For more details on how extended coverage can benefit you, contact your nearest authorized Detroit™ service location.
The Detroit™ Connect portal is easy-to-use, one-stop-shop for all vehicle performance data gathered, transmitted and analyzed by Detroit Connect. The portal gives you access to insights delivered by Detroit Connect Virtual Technician℠. The Detroit Connect portal will also give you access to new features, such as Remote Updates, and Analytics, available late 2017.Detroit connect portal login
DDCSN serves as both a public customer website and secure service portal to access DETROIT branded product service and parts information, tools, training, and more. Here you can access a wide range of product literature such as operator mauals, warranty booklets, and even service bulletins. You can also find parts catalogs, sales and marketing programs, webinars, and much more.DDCSN Login
DTNA Connect is the starting point for working with all brands and franchises that fall under the Daimler Trucks North America umbrella: Detroit, Thomas Built Buses, SelecTrucks, Sterling, Freightliner, and Western Star. Here, you can access the full spectrum of online applications, resources and tools you need. Whether you use DTNA online resources to complete repairs, purchase parts, submit warranty claims, spec new vehicles or track the status of your truck orders, DTNAConnect streamlines the tasks and activities that are part of your daily work routine.DTNA Connect Portal Login