Contact: Jennifer.Edwards@Daimler.com or Katja.Bott@Daimler.com
PORTLAND, Ore. – Feb. 14, 2018 – Detroit Connect Remote Updates is now available exclusively for the new Freightliner Cascadia® spec’d with Detroit™ engines. With Remote Updates, fleets can now make over-the-air engine parameter changes on one or more trucks and download Detroit Diesel Electronic Control (DDEC) reports without having to physically touch the vehicle. Remote Updates can be easily implemented remotely via the Detroit Connect portal, ultimately leading to improved uptime.
“Our goal is to help trucks stay on the road and out of the repair shop. Customers don’t need to call us to make updates; our Remote Updates service is cellular-based, so parameter changes, DDEC downloads and the forthcoming powertrain firmware updates can be made securely via the Detroit Connect portal, anywhere, at any time so long as there is a cellular connection,” said Jason Krajewski, director of connectivity, Daimler Trucks North America. “We are putting control directly into our customers’ hands so they have the tools they need to be as productive as possible.”
Remote Updates allow customers to make changes to parameters on the new Cascadia, specifically road speed, cruise speed, idle shutdown by time and idle shutdown by temperature. It also provides access to DDEC reports, which offer key metrics on driver behavior and vehicle performance. It provides insights on fuel economy, time spent in top gear, time spent in cruise control and more.
Remote Updates is enabled by the Detroit Connect platform and is part of the Detroit Connect suite of connected vehicle services, which also includes Detroit™ Connect Virtual Technician™ and Detroit Connect Analytics.
All Detroit Connect services are accessible via the Detroit Connect portal. Through the portal, fleet managers can access vehicle fault event and performance data to further deepen their knowledge about their overall fleet health.
For more information on Detroit Connect, go to www.DemandDetroit.com/Connect.
Detroit offers a complete line of heavy-duty diesel engines, axles, transmissions, safety systems and connected vehicle services for the commercial transportation industry in both the on-highway and vocational markets. Detroit™ products are sold and serviced through a network of hundreds of locations throughout North America. For more information, or to locate the nearest Detroit location, visit DemandDetroit.com. Detroit™ is a brand of Detroit Diesel Corporation, a subsidiary of Daimler Trucks North America.
The Detroit™ Connect portal is easy-to-use, one-stop-shop for all vehicle performance data gathered, transmitted and analyzed by Detroit Connect. The portal gives you access to insights delivered by Detroit Connect Virtual Technician℠. The Detroit Connect portal will also give you access to new features, such as Remote Updates, and Analytics, available late 2017.Detroit connect portal login
DDCSN serves as both a public customer website and secure service portal to access DETROIT branded product service and parts information, tools, training, and more. Here you can access a wide range of product literature such as operator mauals, warranty booklets, and even service bulletins. You can also find parts catalogs, sales and marketing programs, webinars, and much more.DDCSN Login
DTNA Connect is the starting point for working with all brands and franchises that fall under the Daimler Trucks North America umbrella: Detroit, Thomas Built Buses, SelecTrucks, Sterling, Freightliner, and Western Star. Here, you can access the full spectrum of online applications, resources and tools you need. Whether you use DTNA online resources to complete repairs, purchase parts, submit warranty claims, spec new vehicles or track the status of your truck orders, DTNAConnect streamlines the tasks and activities that are part of your daily work routine.DTNA Connect Portal Login