DETROIT – April 4, 2022 – Daimler Truck North America (DTNA) today announced the opening of the expanded Detroit Service Training Center, which will be used to train technicians in electric powertrain service, battery maintenance and full truck repair.
“For the trucking industry to successfully transition to zero-emission vehicles, technicians need to know how to diagnose, service and maintain new technology in order to keep our valued customers running with maximum uptime,” said Matt Pfaffenbach, head of operations, Detroit Powertrain. “The continued investment in our brand and the location are key to ensuring our unmatched service network is ready to deliver for our customers, and their electric trucks, well into the future.
Originally established in 2018 to provide service training on conventional Detroit powertrains, the center has been enlarged to accommodate eight new courses, including those to teach courses on the Detroit ePowertrain launching in the Freightliner eCascadia and eM2. Certified technicians will be able to travel to the facility to learn the latest techniques from the nation’s leading manufacturer of heavy-duty engines (10 liter and above) and ePowertrains.
Courses in both diesel and electric vehicles are available at the facility, and offered to the nearly 10,000 technicians who support 770 Detroit distribution and service locations. Dedicated onsite trainers instruct technicians on chassis-specific diagnostics and repairs, from basic truck maintenance and repairs to platform-specific advanced diagnostic training on the newest Freightliner and Western Star trucks.
The Detroit Service Training Center is one of three corporate truck service training centers located in, or adjacent to, DTNA manufacturing plants. Additional training centers can be found at DTNA’s Portland Truck Manufacturing Plant in Oregon, which also serves as the assembly point for the Freightliner eCascadia and eM2, and the Cleveland Truck Manufacturing Plant in North Carolina.
Detroit® is a single-source trucking business solution that offers mid-range and heavy-duty diesel engines, ePowertrains, transmissions, axles, safety systems, and connected vehicle services for on-highway and vocational commercial markets. Detroit products are sold and serviced through a network of hundreds of locations in North America. For more information, or to find the nearest Detroit location, visit DemandDetroit.com. Detroit is a brand of Detroit Diesel Corporation, a subsidiary of Daimler Truck North America.
The Detroit™ Connect portal is easy-to-use, one-stop-shop for all vehicle performance data gathered, transmitted and analyzed by Detroit Connect. The portal gives you access to insights delivered by Detroit Connect Virtual Technician℠. The Detroit Connect portal will also give you access to new features, such as Remote Updates, and Analytics, available late 2017.Detroit connect portal login
All DDCSN content has been migrated to our DTNAConnect web portal. All information previously on the DDCSN is now on DTNAConnect. We have created a quick reference guide to help you locate the migrated content on DTNAConnect. Existing DDCSN login credentials will also work with DTNAConnect. Please work with your security administrators for login or content issues. If you do encounter any technical issues, please contact the Software Support Center at 855-639-8680 or email@example.comDTNA CONNECT PORTAL LOGIN
DTNA Connect is the starting point for working with all brands and franchises that fall under the Daimler Truck North America umbrella: Detroit, Thomas Built Buses, SelecTrucks, Sterling, Freightliner, and Western Star. Here, you can access the full spectrum of online applications, resources and tools you need. Whether you use DTNA online resources to complete repairs, purchase parts, submit warranty claims, spec new vehicles or track the status of your truck orders, DTNAConnect streamlines the tasks and activities that are part of your daily work routine.DTNA Connect Portal Login