Detroit Connect Mobile App Now Available for Freightliner and Western Star Customers

New mobile app provides diagnostic and performance data delivered by Detroit Connect

Contact: Jennifer.Edwards@daimler.com

ORLANDO, Fla. – Oct. 23, 2017 – The new Detroit™ Connect mobile app is now available for download for Freightliner and Western Star customers who have an active Detroit Connect subscription. This allows those customers to access information about their vehicles’ performance without needing to be at a desk or on a computer.

The new app, available for iOS or Android-enabled mobile devices, is available for free in Apple’s App Store or Google Play.

The app offers many of the same features found in the web-based Detroit Connect portal, making it easier for customers, from on-highway to vocational and medium duty, to gain insights about fleet health, fault event diagnostic information and fault history delivered by Detroit Connect Virtual Technician.  

A push notification feature immediately notifies users of “service now” fault events delivered by Virtual Technician. With this feature, customers can make quicker maintenance decisions when there is a critical issue with a vehicle.

The app is also designed to incorporate other Detroit Connect features, including Detroit Connect Analytics fuel efficiency insights and safety reporting, which will soon be available for the new Freightliner Cascadia®.   

“Mobile access to real-time, actionable information regarding a vehicle’s performance is essential for our customers,” said Jason Krajewski, director, connectivity, Daimler Trucks North America. “This new app enables fleet decision makers to take whatever action is needed to maintain uptime and maximize efficiency. It’s another great tool we offer to help our customers get the best performance from our products.”

Access to the new Detroit Connect portal and mobile app is included with any active Detroit Connect subscription at no charge.  Freightliner and Western Star customers with an active Detroit Connect subscription can sign up for portal and app access by going to: www.DemandDetroit.com/login.

 

About Detroit

Detroit offers a complete line of heavy and medium duty diesel engines, axles, transmissions, safety systems, and connected vehicle services for the commercial transportation industry in both the on-highway and vocational markets. Detroit™ products are sold and serviced through a network of hundreds of locations throughout North America. Detroit™ is a brand of Detroit Diesel Corporation, a subsidiary of Daimler Trucks North America. For more information, go to www.DemandDetroit.com.

Detroit Connect Portal

The Detroit™ Connect portal is easy-to-use, one-stop-shop for all vehicle performance data gathered, transmitted and analyzed by Detroit Connect.  The portal gives you access to insights delivered by  Detroit Connect Virtual Technician℠. The Detroit Connect portal will also give you access to new features, such as Remote Updates, and Analytics, available late 2017.

Detroit connect portal login

DDCSN

DDCSN serves as both a public customer website and secure service portal to access DETROIT branded product service and parts information, tools, training, and more. Here you can access a wide range of product literature such as operator mauals, warranty booklets, and even service bulletins. You can also find parts catalogs, sales and marketing programs, webinars, and much more.

DDCSN Login

DTNA Connect Portal

DTNA Connect is the starting point for working with all brands and franchises that fall under the Daimler Trucks North America umbrella: Detroit, Thomas Built Buses, SelecTrucks, Sterling, Freightliner, and Western Star. Here, you can access the full spectrum of online applications, resources and tools you need. Whether you use DTNA online resources to complete repairs, purchase parts, submit warranty claims, spec new vehicles or track the status of your truck orders, DTNAConnect streamlines the tasks and activities that are part of your daily work routine.

DTNA Connect Portal Login