Truck Bucks will reward customers on repeat parts and service purchases
PORTLAND, Ore. — Jan. 20, 2014 — Daimler Trucks North America (DTNA) announces a new customer loyalty program for owner-operators and small fleets. Known as Truck Bucks, this loyalty program will be aimed at rewarding customers with parts and service specials at Freightliner, Western Star, Detroit and Thomas Built Buses service locations.
Customers enrolled in Truck Bucks will receive discounts and special product incentives. Specials will include discounts on select parts and services designed to introduce customers to the full breadth of DTNA’s aftermarket offerings. This program is designed to be customer-friendly with discounts applied at check-out without the need for coupons or further action by the customer.
“Truck Bucks is a great opportunity for us to reward our customers for their loyalty to the DTNA network,” explains Todd Biggs, director, aftermarket parts and service marketing for Daimler Trucks North America. “This program will allow us to get closer to our customers, and help us to facilitate a rewarding aftermarket experience overall.”
The DTNA dealer and distributor network has taken great lengths to improve the customer experience at the service level through the integration of new technologies and operational efficiencies at every stage of the truck buying and post-purchase cycle.
“We recognize that today owner-operators and small fleets have a lot of options for parts and service. They are very conscious of total cost of ownership,” added Biggs. “To us, that means our parts and service operations have to be exceptional in both quality and value. Truck Bucks is an example of our commitment to put the customer first.”
Drivers can sign up for Truck Bucks online at www.mytruckbucks.com and at the Mid-America Trucking Show in March.
About Daimler Trucks North America
Daimler Trucks North America LLC, headquartered in Portland, Ore., is the leading heavy-duty truck manufacturer in North America. It manufactures, sells and services commercial vehicles under the Freightliner, Western Star, Detroit and Thomas Built Buses nameplates. Daimler Trucks North America is a business unit of Daimler AG, the world's leading commercial vehicle manufacturer.
The Detroit™ Connect portal is easy-to-use, one-stop-shop for all vehicle performance data gathered, transmitted and analyzed by Detroit Connect. The portal gives you access to insights delivered by Detroit Connect Virtual Technician℠. The Detroit Connect portal will also give you access to new features, such as Remote Updates, and Analytics, available late 2017.Detroit connect portal login
All DDCSN content has been migrated to our DTNAConnect web portal. All information previously on the DDCSN is now on DTNAConnect. We have created a quick reference guide to help you locate the migrated content on DTNAConnect. Existing DDCSN login credentials will also work with DTNAConnect. Please work with your security administrators for login or content issues. If you do encounter any technical issues, please contact the Software Support Center at 855-639-8680 or email@example.comDTNA CONNECT PORTAL LOGIN
DTNA Connect is the starting point for working with all brands and franchises that fall under the Daimler Trucks North America umbrella: Detroit, Thomas Built Buses, SelecTrucks, Sterling, Freightliner, and Western Star. Here, you can access the full spectrum of online applications, resources and tools you need. Whether you use DTNA online resources to complete repairs, purchase parts, submit warranty claims, spec new vehicles or track the status of your truck orders, DTNAConnect streamlines the tasks and activities that are part of your daily work routine.DTNA Connect Portal Login