Daimler Truck North America Introduces Special Offers and Industry Tips Through Email

New Tools Give Customers Easy Access to Cost-Saving Information

Portland, Ore., – Daimler Truck North America (DTNA) now offers commercial truck and bus operators the option to receive email notification of valuable special offers containing hundreds of dollars in instant savings on commonly-used parts, service and preventive maintenance repairs. Also included in the emails are useful tips containing the latest industry news and information about rapidly changing technology.

DTNA is the first and only OEM in the industry to provide such information by individual retail dealer and distributor location on its company websites. This provides easy access to the largest variety of special offers at all DTNA retail locations. A convenient search feature makes it possible to find special offers by location and provides Google Map directions, location hours of operation and a host of other support features.

“We understand how challenging it is to compete in today’s market,” said Todd Hooper, director of Parts and Service Marketing for DTNA. “Now customers can access real-time special parts and service offers in a clear format. We know that trucking companies and owner/operators want to keep their vehicle operation costs low, no matter where they are or what commercial vehicle they drive.”

To begin receiving special offers on parts and service from dealers and distributors throughout the U.S. and Canada, visit Freightliner, Sterling, Western Star, Thomas Built Buses and Detroit Diesel websites. When signing up, customers can elect to receive special offers via mailed flyers or can simply view them online by visiting any of the DTNA company websites linked above.

Daimler Truck North America LLC, headquartered in Portland, Ore., is the leading medium- and heavy-duty truck manufacturer in North America. Daimler Truck North America produces and markets Class 4-8 vehicles and is a Daimler company, the world’s leading commercial vehicle manufacturer.

Detroit Connect Portal

The Detroit™ Connect portal is easy-to-use, one-stop-shop for all vehicle performance data gathered, transmitted and analyzed by Detroit Connect.  The portal gives you access to insights delivered by  Detroit Connect Virtual Technician℠. The Detroit Connect portal will also give you access to new features, such as Remote Updates, and Analytics, available late 2017.

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All DDCSN content has been migrated to our DTNAConnect web portal. All information previously on the DDCSN is now on DTNAConnect. We have created a quick reference guide to help you locate the migrated content on DTNAConnect. Existing DDCSN login credentials will also work with DTNAConnect. Please work with your security administrators for login or content issues. If you do encounter any technical issues, please contact the Software Support Center at 855-639-8680 or dealer.helpdesk@daimler.com


DTNA Connect Portal

DTNA Connect is the starting point for working with all brands and franchises that fall under the Daimler Truck North America umbrella: Detroit, Thomas Built Buses, SelecTrucks, Sterling, Freightliner, and Western Star. Here, you can access the full spectrum of online applications, resources and tools you need. Whether you use DTNA online resources to complete repairs, purchase parts, submit warranty claims, spec new vehicles or track the status of your truck orders, DTNAConnect streamlines the tasks and activities that are part of your daily work routine.

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