Smarter maintenance, simplified

Detroit Connect

Detroit Connect® takes commercial truck insights to new heights – and to any job. It translates vehicle performance data into real-time information that you can use to keep your trucks working hard and earning strong – every day.

VIRTUAL TECHNICIAN:

BETTER DATA AND SUPPORT TO KEEP TRUCKS WORKING HARD

With Detroit Connect Virtual Technician® remote diagnostics service, you can make informed service decisions and discover engine issues before they cause downtime. And when you need assistance, our Detroit Customer Support Center provides a full team of experts that has your back.

How it works:

  • When a truck experiences a fault, Virtual Technician will automatically notify you via email or the Detroit Connect Portal about the severity of the fault and how to resolve it.
  • If the fault is critical, Virtual Technician will transmit data to the experts at our Detroit Customer Support Center for further analysis and support.
  • Detroit Virtual Technician experts will send a follow-up notification to your fleet outlining the cause of the critical fault event, the recommended parts to fix the problem and the nearest service locations with the right parts in stock.

Detroit Connect Portal:

A POWERFUL WINDOW INTO YOUR TRUCKS’ PERFORMANCE.

Viewing information about your trucks has never been easier. With the Detroit Connect portal, you can see the overall health of your fleet – or drill down into specific trucks and fault events – all in one simple, easy-to-use interface.

The Detroit Connect Portal also enables you to see fault trends across your fleet. By analyzing these trends, you can plan for downtime by taking a truck out of service when it’s most convenient and identify an issue before it becomes critical. The Detroit Connect Portal isn’t just a wealth of data at your fingertips. It’s a direct pathway to making smarter service decisions, minimizing downtime and increasing profitability.

Truck Model Options

Freightliner
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M2 106
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108SD
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114SD
Western Star
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49X
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4700
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4800
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6900

Connect Today

Learn more by visiting the nearest Freightliner or Western Star dealership.

Find Nearest Dealer

PDF

Detroit Connect Virtual Technician Sell Sheet Vocational

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Detroit Connect Virtual Technician - Vocational Detroit Connect Circle of Connectivity – 49X Detroit Connect 49X Vector Point

Detroit Connect Portal

The Detroit™ Connect portal is easy-to-use, one-stop-shop for all vehicle performance data gathered, transmitted and analyzed by Detroit Connect.  The portal gives you access to insights delivered by  Detroit Connect Virtual Technician℠. The Detroit Connect portal will also give you access to new features, such as Remote Updates, and Analytics, available late 2017. Detroit connect portal login

DDCSN

All DDCSN content has been migrated to our DTNAConnect web portal. All information previously on the DDCSN is now on DTNAConnect. We have created a quick reference guide to help you locate the migrated content on DTNAConnect. Existing DDCSN login credentials will also work with DTNAConnect. Please work with your security administrators for login or content issues. If you do encounter any technical issues, please contact the Software Support Center at 855-639-8680 or dealer.helpdesk@daimler.com

DTNA CONNECT PORTAL LOGIN

DTNA Connect Portal

DTNA Connect is the starting point for working with all brands and franchises that fall under the Daimler Trucks North America umbrella: Detroit, Thomas Built Buses, SelecTrucks, Sterling, Freightliner, and Western Star. Here, you can access the full spectrum of online applications, resources and tools you need. Whether you use DTNA online resources to complete repairs, purchase parts, submit warranty claims, spec new vehicles or track the status of your truck orders, DTNAConnect streamlines the tasks and activities that are part of your daily work routine. DTNA Connect Portal Login